AI that already knows IBM Maximo
Ask, automate and build on IBM Maximo, within each user’s security groups.
A repair raised in Maximo, by asking
A planner asks once. Ngage reads the asset, checks the storeroom and drafts the work order.
Pump P-114 is leaking again. Check its open work and the seal stock, then raise the repair.
- 1 Read the asset and its open work ordersP-114, 2 open, 1 waiting on materials Maximo
- 2 Check the storeroom for the partMechanical seal, 0 on hand, 4 on order Maximo
- 3 Draft the seal replacement work orderPriority 2, waiting for approval Maximo
How a request runs in Maximo
Every request runs as the signed-in user, never a service account.
- 1
Within security groups
It sees and does what the person asking can.
- 2
Official interfaces
Reads and writes through Maximo’s official interfaces, never the database.
- 3
A yes before writes
You choose which actions wait for an approval.
- 4
On the record
Every step goes to an audit trail.
What you can ask Maximo about
Example requests, in your planners’ words.
| Record | Ask it like this |
|---|---|
| Work orders | “Which high-priority work orders are still open?” |
| Assets | “Show the failure history for asset P-114.” |
| Service requests | “Which service requests have no work order yet?” |
| Inventory | “Is the mechanical seal in stock?” |
Ask, automate and build on Maximo
The same three products run on IFS and SAP. Run Maximo beside IFS or SAP, and one request can work across both.
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Ask
NgageChat
Ask Maximo, then approve the action it drafts.
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Automate
NgageFlow
Agents that watch work orders and act where you allow.
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Build
NgageCode
Web and mobile apps for technicians, on Maximo records.
Run other applications too, even homegrown ones? We teach Ngage how they work, in weeks. Tell us what you run
Questions about Ngage on IBM Maximo
Not answered here? Ask us
Does Ngage work with IBM Maximo out of the box?
Yes. IBM Maximo works out of the box, alongside IFS and SAP, with your knowledge bases, documents and policies. For any other application, even a homegrown one, we teach Ngage how it works in weeks.
Can a user see Maximo data their security groups do not allow?
No. Each request runs as the signed-in user, within their own Maximo security groups, never a shared service account.
How does Ngage connect to Maximo?
Through Maximo’s official interfaces, so Maximo’s own rules still apply. Reads and writes go through them, and the database is never touched.
Which records can we ask about?
Work orders, assets, service requests and inventory are the usual start. Set us a task from your own Maximo and we will run it with you.
How quickly can we try it on our Maximo?
Send us a task from your own Maximo. A use case can be live in hours, depending on access to your test environment and the scope.
Bring a task from your Maximo
Give us a task you have not prepared for. Watch Ngage work it out, live, in a safe test setup.
On IBM Maximo, a first use case can be live in hours, depending on access to your test environment and the scope.